FAQ

What would you guys like to know

We are here to answer any question within our riding community

At Emerald Ridge, we pride ourselves on safety and education. We believe that riders that have the education and knowledge of becoming a well-rounded rider will go far in the equestrian community.

We have a lot of amazing reviews and we take care in having our riders respect the art of horseback riding.

I encourage you to come to the Ridge and give us a try. We will have periods of renovations but we will give your young rider a great and meaningful experience.

Hope to see you soon.

Payments

At Emerald Ridge we accept many different types of payment methods. If there is a payment method that you would like to use, please contact us and we will try to accommodate you.

Our policy

If you need to cancel due to some unforeseen circumstance, we completely understand. We do have a 48 hour cancellation policy but in a case of emergency, please let us know as soon as possible. All services are final and non-transferable.

Refunds

Once services are booked and paid, there are no refunds. Period.

Cancellations/make up

We have a 48 hour cancellation policy in order to make up the appointment. Anything less than 48 hours will be charged for the lesson and no make up will be given. Unless client agrees to pay for a make up lesson.

Packages

All lesson packages that are purchased must be utilized within 90 days (3 months) of purchase!

Frequently asked questions

Should I wear a helmet

Always wear a helmet that meets safety standards.

What clothes should I wear

Wear comfortable, closed-toe shoes and long pants or jeans.

How should I mount a horse

Always mount and dismount from the same side of the horse, usually the left.

Do horses have different personalities

Remember that each horse has its own personality and temperament, so be observant and patient.

What is After Camp Care

After Camp Care is an additional hour after camp for 175.00 per camp. This can give the parents time to finish running errands and such.

What is the "20% Rule"

While a common guideline, the "20% rule" (suggesting a horse should carry no more than 20% of its body weight) should be considered with other factors like fitness, conformation, and activity level.

Will the horse know I am nervous

Relax! Once you are in the saddle, focus on your posture and balance. Focus your eyes on where you want to go, and let your horse follow.

What is the IEA Team

The IEA is a group of elite team members that ride and compete with the International Equestrian Association. You can find out more here

Is there a late fee for IEA

Yes. There is a 15% late fee for the program.

BENEFITS

Emerald Ridge is an easy choice for an equestrian facility

This facility allowed our skilled instructors to show you everything from the basic skills to the competitive riding techniques that win championships! We provide a well-rounded equestrian education and riding experience!

FAQ